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Reacting to a
network outage situation is analogous to being subjected to a life and
death business emergency. The life may be saved, but with sage
prevention this crisis might have been averted altogether. Truly
effective network management requires a much more proactive role.
Our proactive
services make it possible to actually predict, isolate, and resolve
potential network related problems before they create a costly outage.
The service consists of several phases: Health Check, Baseline Analysis,
and Optimization. Each phase provides crucial information required for
accurate diagnosis and intervention.
The first phase
is the network Health Check analysis. Health Checks are analogous to a
medical check-up. Before any treatment can be begin, you must assess the
current health of your network environment. They are not intended to
provide complete in-depth problem isolation, but rather a quick and
economical examination to determine existing and potential problems that
would inhibit further analysis. Problems that are encountered should be
remedied prior to proceeding to the next phase. Once your network is
healthy, a regular program of care can be prescribed.
During the next
phase, Baseline Analysis, information is collected to establish trends
and indicate patterns, which can help you identify issues before they
become a problem. Networks, like people, are individuals and unique -
what is healthy for one network is not always healthy for another.
Baselines provide a detailed examination of your environment. Knowing
what is about to fail, or how a new application will affect the network,
is invaluable information.
The information
provided by Baseline Analysis, however, does little good if not acted
upon. Optimization services can help rectify those situations that would
benefit from modification, enhancement or even replacement. Our
consultants work with your staff to keep your network operating at its
optimal performance.
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