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Service after
the initial engagement is critical. Having somewhere to turn can make
all the difference. At Niborex, we want to be your long-term service
provider. We go to great lengths to ensure your success and
satisfaction.
Technical
support is provided via telephone or e-mail and is designed to assist
end users with usability issues related to all aspects of network
computing. Technical support is billed like other consulting services.
Additional support contract fees can be negotiated as required.
For companies
that choose to provide their own support and only require 2nd tier
assistance, our technical support group serves as an advanced support
team. Your company benefits by having a vendor liaison with key contacts
with the industry leaders. Your staff will benefit by being able to take
timely advantage of the Niborex support team in instances where
additional technical expertise is required.
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